Cookies Policy

This Cookies Policy explains how Crowngold Casino uses cookies and similar technologies when you visit or use its website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.

Crowngold Casino operates under licences issued by the Kahnawake Gaming Commission (licence 940) and the Government of Curaçao, with 256-bit SSL encryption and independent third-party testing of random number generators.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate correctly, remember your preferences, provide security features and understand how visitors use its pages.

Some cookies are placed directly by Crowngold Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other online services. These third-party cookies are controlled by the relevant provider and may be subject to that provider’s own privacy and cookie policies.

Cookies can be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary according to its purpose and the settings of your browser or device.

Similar technologies

We may also use technologies that perform a similar function to cookies, including pixels, tags, scripts, local storage and device information. In this policy, the term cookies includes these similar technologies where appropriate.

2. How cookies may be used

The cookies used on the website may have different purposes. Some are necessary for the website to function, while others help us understand website activity or improve your experience. The specific cookies available may change as the website, its features and its supporting services develop.

Strictly necessary cookies

These cookies are required for important website functions. They may help with account access, session management, security, fraud prevention, navigation and the delivery of pages or services you request. Without these cookies, parts of the website may not work properly. Because they support essential functions, they may not be available for disabling through standard cookie preference tools.

Preference and functionality cookies

These cookies remember choices you make, such as language, display or other settings. They can make future visits more convenient and help the website provide features you have requested. If you decline these cookies, some preferences may not be saved and certain features may need to be selected again.

Analytics and performance cookies

Analytics cookies may provide information about how visitors use the website, such as which pages are viewed, how visitors move between pages and whether they encounter errors. This information can help us assess performance, identify technical issues and improve the structure, content and usability of the website. Where possible, information may be collected in an aggregated or otherwise limited form.

Security and risk management

Cookies and similar technologies may be used to protect the website, accounts and users. They can assist with detecting unusual activity, preventing misuse, supporting identity and access controls, and helping to maintain the integrity of online services. These technologies may also help us meet legal, regulatory and responsible gambling obligations.

Advertising and marketing cookies

Where permitted and used, marketing cookies may help measure the performance of advertising or communications and may allow content to be made more relevant to your interests. These cookies may be placed by Crowngold Casino or by advertising, measurement or communications providers. We do not use cookies to avoid or replace any legal, age, identity, responsible gambling or account verification requirements.

3. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept or reject categories of cookies that are not strictly necessary. Your choices may be stored so that they can be recognised during later visits. You can change your preferences at any time by using the available cookie controls.

You can also manage cookies through your web browser. Most browsers allow you to view, block, delete or restrict cookies through their privacy or settings menu. Browser controls differ, so you should check the help information for the browser and device you use. You may also be able to control similar technologies through device settings or by changing permissions for individual services.

If you block or delete cookies, some parts of the website may not operate as intended. You may be required to enter information again, lose saved preferences or experience reduced functionality. Blocking cookies may not remove all advertising or online content, but it may make that content less relevant. Essential cookies may continue to operate where they are necessary to provide a service, maintain security or meet legal obligations.

Use the website’s cookie preference controls, where provided.
Adjust cookie permissions in your browser or device settings.
Delete existing cookies using your browser’s privacy tools.
Review the privacy and cookie information provided by third-party services that may place cookies.
Contact us through the available website channels if you have a question about cookie preferences or this policy.

Your cookie choices are separate from choices about promotional communications, account settings, privacy requests and responsible gambling tools. You may need to manage those matters through the relevant settings or processes described elsewhere on the website.

4. Privacy, third parties and updates

Information collected through cookies

Depending on the technology and its purpose, cookie-related information may include an online identifier, device or browser information, approximate location derived from technical information, pages visited, interaction data, preferences, timestamps and information about website performance. Cookie information may be combined with other information where permitted and necessary for the relevant purpose. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Third-party services

Some website functions may rely on third-party providers. These providers may use cookies or similar technologies to deliver their services, measure activity, support security or process information on behalf of the website. Third parties may have their own rules about how information is collected and used. We encourage you to review relevant third-party notices where they are available.

International processing

Some service providers may process or store information outside Australia. Where this occurs, information will be handled in accordance with applicable legal requirements and the safeguards described in our Privacy Policy. The availability and operation of third-party services may change over time.

Policy changes

We may update this Cookies Policy to reflect changes in technology, website features, service providers, legal requirements or the way cookies are used. The updated version will be made available on this page, and the date or other notice may be updated where appropriate. You should review this policy periodically so you remain aware of how cookies and similar technologies are used.

Questions

If you have questions about this Cookies Policy, your cookie choices or the handling of information collected through cookies, please use the contact or support options made available on the Crowngold Casino website. We will consider privacy-related enquiries in accordance with applicable requirements and our published privacy procedures.